We aim to make our customers happy with their purchase. If you are not, please note that you have 14 days to return the product for store credit or refund. Customer is responsible for return shipping cost and shipping charges are not refundable. Please contact us at hello@casabbell.com for instructions on how to process the return. After fourteen days, all sales are final. All discounted items are final sale. Casa abbell is not responsible if the returned package is lost or the item is damaged in the mail.